Our office is located in historic downtown Manitowoc. We are close to the waterfront with beautiful views and many places to visit during breaks or between shifts.
Join Our Team!
Encore Music Productions Inc. is seeking to expand its family by welcoming in friendly and social call center representatives. We are looking for people with a positive attitude from any work background, no experience is necessary to do this job! All that matters to us is that you have self-confidence, great people skills, and you’re witty & clever!
Starting wage: $13.75/hr.
*** PLUS Attendance and production bonuses. Earning potential for full time experienced callers exceeding $16.00 an hour. Full benefits package including medical, dental, life, 401k w/match! Paid WEEKLY! ***
- Full or part time openings
- Paid training
- Casual work environment
- Advancement opportunities
- Potential work from home opportunities after on-site training
Office hours are Monday – Thursday 9-9, Friday 9-12 and 5-9, Saturday 8:00 am-11:30 am. New employee scheduling will include 5-9pm shifts, M-F to facilitate training and success!
- Manage customer calls in a timely manner
- Recognize opportunities to up sell
- Follow our company’s communication “scripts” to make it your own
- Build strong relationships with customers
- Meet qualitative and quantitative targets
- Previous experience in a customer support role preferred
- Must live in the area or commute at own expense
- Track your own work on a daily basis and compare to benchmarks
- Strong phone and verbal communication skills
- Excellent listener
- Adaptable to different personality types
- Basic typing and computer skills
- Ability to multi-task
- Excellent time management skills
- Positive Attitude
Absolutely no political or religious calls, and no selling products as we represent only WISCONSIN Law Enforcement CHARITIES, so we want to focus on positive and community-changing projects right here in Wisconsin!
Experienced professional fundraisers please apply!
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